As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for shipment. Once confirmed we will process the payment and your order will be dispatched. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5-10 working days depending on the product purchased. We’ll send confirmation by email within 24 hours of your order being dispatched. If you have not received confirmation of dispatch within 6 working days, please reach out to us via email at email@example.com so that we can help. We deliver Nationwide to the UK mainland for free.